Have questions? We're here to help

Check out the questions our customers ask most frequently. Still have questions? Contact our customer support.

What materials are used in this iPhone case?

A:This iPhone case is made with a combination of high-quality polycarbonatefor durability and a soft silicone inner layer for added shock absorption andprotection.



Can l use wireless charging with this case on?

A: Absolutely! This case is fully compatible with wireless charging, so youcan power up your iPhone effortlessly without removing the case.

Will my phone's camera and screen be protected with this case?

A: Definitely! The case is designed with raised edges that surround both thecamera and screen, providing an extra layer of defense against scratchesand accidental bumps.

Will this case obstruct any of my phone's functions?

A: Not at all! We've carefully engineered this case to ensure complete andunrestricted access to all ports, buttons, speakers, and camera functionsallowing you to use your iPhone as usual.

What is FANDOMCASE's return and exchange policy?

A:We offer a 30-day return and exchange policy. If you’re not satisfied with your purchase, you can return or exchange the unused item within 30 days of delivery. For more details, check our Return & Exchange Policy.

What are the conditions for returns and exchanges?

A:Items must be returned in their original condition, with tags attached, and free of wear oralteration.
Use a shipping method with tracking to ensure your return or exchange is processed.For product defects or wrong items, FANDOMCASE will cover shipping. For personal returns, shipping anotax fees are the customer's responsibility.

What products cannot be returned or exchanged?

A:Worn or damaged items, or items sent as replacements, cannot be returned or exchanged.
Customized products are non-refundable and non-exchangeable.

What is FANDOMCASE's shipping policy?

A:We ship worldwide with the following time frames:
Processing Time: 2-7 business days
Shipping Time: 7-14 business days (varies by location)
For more details on available countries and estimated shipping times, refer to our Shipping Policy.

Are FANDOMCASE phone cases compatible with iPhone models?

A:Yes, FANDOMCASE cases fit all iPhone models and sizes. Please be sure to select the correct size when placing your order.

How can l contact FANDOMCASE for further inguiries?

A:If you have any questions or need assistance, contact us at info@fandomcase.com, and we'l behappy to help.